Rakuten Insight Cookies Policy


This cookies policy explains what cookies are used on the uk.m.aipsurveys.com and fr.m.aipsurveys.com (collectively “Rakuten Insight Website” or the "Site"), why they are used and how you can control their use.


What are cookies?

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. They are used to recognise visitors, enhance their shopping experience, personalise users' experience if they return to the website, and generally to improve the website and the services provided.

We use cookies to enhance the online experience of our visitors and to better understand how the Rakuten Insight Website is used. Cookies may tell us whether you have visited the Site before or whether you are a new visitor.


Types of Cookies We Use

The Rakuten Insight Website uses first party cookies (i.e. cookies set directly by us to your device) as well as cookies served by third parties on our behalf and can be used to recognise your computer or mobile device when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes. Some of the cookies the Site uses only remain on your device while your browser is open (these cookies are known as 'session cookies'), while others remain for longer periods (these are known as 'persistent cookies').

The Rakuten Insight Websites uses three types of cookies:

1.Strictly Necessary Cookies

These are essential cookies that let you move around the website and use its features, such as accessing secure areas of the Rakuten Insight Website. Without these cookies, certain services you have asked for cannot be provided. You can control and delete these cookies through your browser settings however if you choose to do so, then you will not be able to use the full functionality of the Site.

2.Performance Cookies

These cookies are used to collect information about how visitors use the Rakuten Insight Website, including the number of anonymous visitors and which pages they visited most often. Rakuten Insight uses this information to help us improve the performance of our website, for example, by ensuring that visitors find what they are looking for easily.

The Rakuten Insight Website uses the following Google Analytics cookies.

Cookie name Cookie type How cookies work
_ga Google Analytics
First party cookie/persistent (2 years)
Used to distinguish visitors.
_gid Google Analytics
First party cookie/persistent (24 hours)
Used to distinguish visitors.
_gat Google Analytics
First party cookie/persistent (1 minute)
Used to throttle request rate.

If you choose not to accept the use of Google Analytics cookies, you can do so by installing an opt-out plug-in provided by Google at https://tools.google.com/dlpage/gaoptout?hl=en.

3.Advertising Cookies

According to your choice, Rakuten Insight and trusted third parties will send your browser advertising cookies for you to get more Surveys from Rakuten Insight. The cookie will track your browsing behaviour in websites using the same cookie. For more information on what options controls you have, visit the Cookie Setting in My page.


How to control cookies

If you do not want the Rakuten Insight Website to collect information through the use of cookies, you can set your web browser to reject cookies from the Site. Each browser is different, so you should check your browser's "Help" menu to learn how to change your cookie preferences.

You should note that if you reject or block cookies from the Rakuten Insight Website especially the Strictly Necessary ones, the Site may not function as intended.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org.


Amended on, 21 May, 2018